Security & Privacy

As a consumer reporting agency governed by the federal Fair Credit Reporting Act (FCRA) among other applicable state and federal laws, Choice Screening is committed to protecting your privacy. This Privacy Policy covers Choice Screening's web site, and Choice Screening's practices for handling personal information provided to Choice Screening over the Internet by the general public using Choice Screening's publicly available web site. This Policy also covers personal information provided by Choice Screening's clients, and their job applicants and employees (as well as other individuals who have given their written authorization for Choice Screening's clients to conduct a background investigation on them), using Choice Screening's online background screening solution that is accessible only through an access-restricted portion of Choice Screening's web site. Choice Screening will collect, store, and use personally identifiable information only in compliance with applicable law, including the FCRA.

Information Collection

When you browse Choice Screening's publicly accessible web site, you do so anonymously. Choice Screening collects personally identifiable information from you only if you choose to provide this information to us. In some instances, Choice Screening may collect non-personal (e.g., aggregate or demographic) data through cookies. This information is used to better understand and improve the usability, performance and effectiveness of the ChoiceScreening.com web site, as is further described below under "Cookies and Tracking Technology". The types of personal information we may collect about you through our publicly accessible web site include the following (should you decide to provide such information to Choice Screening): (a) contact and identifying information (e.g., name, address, e-mail address, phone and fax numbers, employer(s), job title) in connection with your expression of interest in receiving information about, or your registering for, Choice Screening products or services, newsletters and conferences; (b) your resume information and employment application information in response to Choice Screening job openings; and (c) any other personal information that you may voluntarily provide to us in an online form or through an e-mail. Access to certain Choice Screening web pages and online services is not available to the general public and requires a login code and password provided by Choice Screening. Those web pages, and the information downloadable to and from those pages, are made available only to clients of Choice Screening. On these web pages, Choice Screening collects only information that the user voluntarily shares with Choice Screening. If you are using this web site to open an employment screening account with Choice Screening, we collect the information requested on our account application form, including contact information and financial information (such as credit card number or billing information). This information is used for internal purposes, such as account establishment, billing, fulfillment of orders and customer service.

How We Use Your Personal Information

When your personal information is collected on Choice Screening publicly accessible web site, Choice Screening will inform you at the point of collection of the purpose for the collection. Choice Screening will use your personal information only in the way we specify when it is collected unless you consent to a different use. For example, Choice Screening may use personal information submitted in an account application to set up and maintain your account. Choice Screening also may use the personal information you provide to answer your questions and inquiries, to support Choice Screening's own recruitment activities in response to your inquiries into Choice Screening's job postings, and to provide newsletters and other information (if any) that you have requested. If you have provided your personal information over this web site in connection with a background screen ordered by Choice Screening's client - Choice Screening may use your personal information to perform your background screen for that client. Choice Screening will not use your information to conduct a background screening investigation and create a report unless Choice Screening's client has provided a certification required by the FCRA and any other applicable law. In this certification, Choice Screening's client certifies to Choice Screening that it has a legally permissible purpose for ordering the background screen, and that it has, to the extent required by applicable law, obtained your informed consent to conduct the background screen.

Information Sharing and Disclosure

Choice Screening does not sell or rent personal information to third parties. Choice Screening will not disclose your personal information to a third party without your permission, except in connection with performing your background screen for Choice Screening's client or as otherwise described in this Privacy Policy. Choice Screening may disclose personal information as necessary or appropriate in connection with any of the purposes for which we use personal information as described above in "How We Use Your Personal Information". When Choice Screening conducts a background screening investigation about you, Choice Screening may disclose information that you submit through this web site to the Choice Screening client that ordered a background screening investigation on you. Choice Screening also may disclose your information to certain third parties as necessary to conduct the background investigation (such as educational institutions, prior employers, courts, law enforcement agencies and other persons or entities that may provide or verify information about you), as well as to a third-party representative or subcontractor authorized by Choice Screening to assist in the background screening investigation. These third party representatives and subcontractors include service providers that help host or support the web site or otherwise provide technical assistance, court researchers and other data and service vendors. Choice Screening transfers to these representatives and subcontractors only the personal information they need to deliver to Choice Screening (for the benefit of Choice Screening's client) the requested product or service. Choice Screening prohibits these third parties from using that information for any other purpose. Choice Screening requires that these parties maintain commercially reasonable measures to protect the confidentiality of your information. Choice Screening also may in good faith disclose personal information and any other additional information available to Choice Screening for any of the following purposes: (i) investigate, prevent or take action regarding actual or suspected illegal activities or fraud, situations involving potential threats to the physical safety of any person, or violations of Choice Screening's terms of use; (ii) respond to or defend against subpoenas, court orders, or other legal process; (iii) establish or exercise Choice Screening's legal rights; or (iv) otherwise comply with applicable law. Choice Screening may acquire other businesses, and other businesses may acquire Choice Screening. If that occurs, the information Choice Screening collects may be one of the assets examined or transferred as part of the transaction. Choice Screening will not permit another business to examine the information Choice Screening has collected without a confidentiality agreement and only to the extent permitted by law. Choice Screening will not transfer the information it has collected unless the recipient agrees to provide privacy protections equal to or exceeding those established by this Privacy Policy.

By providing your contact information to Choice Screening, you acknowledge and give explicit consent to be contacted via SMS for various purposes. We do not share SMS opt-in or phone numbers for marketing purposes. Message and data rates may apply. Message frequency may vary. Text "HELP" for more information, or reply "STOP" to opt-out.

Payments

In cases where we provide paid products/services, we utilize third-party services for payment processing.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processor whose use of your personal information is governed by their Privacy Policy.

The payment processor we work with is: Authorize.Net

Their privacy policy can be viewed at:  https://www.authorize.net/about-us/privacy/

Data Retention

Choice Screening will retain your Personal Data for as long as necessary to satisfy our business requirements, which may vary depending on why it was collected. We will retain your personal data to comply with applicable laws, dispute resolution, and any accounting or reporting requirements.

The nature and sensitivity of the personal data, as well as the potential risk of harm from unauthorized use or disclosure of your personal data is taken into consideration when determining the appropriate retention period.  

Personal Information Disclosure: United States or Overseas

Personal information submitted to Choice Screening for a background screening investigation may at times be transferred outside of the United States in order to perform the background investigation. Any personal data transferred to countries or territories covered by the EU will only be placed on systems complying with international agreements or contracts approved by the European Union.

Cookies and Tracking Technology

Choice Screening's web site may use the standard technology called a "cookie" to collect information about how you use the web site. A cookie is a small data file that is transferred to your hard drive and used for record-keeping purposes. A cookie file can contain information such as the URL you came from, your computer's IP address (i.e., the Internet address of your computer) and domain type (e.g., .com or .org, etc.), your browser type, the country, state and telephone area code where your server is located, the pages of our site that were viewed during a visit, and any search terms that you entered on our site. This information is used for internal purposes only, and we do not link your URL or IP address to any personal information unless you have logged into our web site with a Choice Screening account login and password. If you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies, although it is possible that some areas of our web site will not function properly if you do so. In particular, you may be required to accept cookies in order to complete certain actions on Choice Screening's web site.

Security

Choice Screening is committed to protecting the personal information that Choice Screening receives about consumers. While we cannot guarantee the security of that information, we utilize a combination of online and offline security technologies, procedures and organizational measures to help safeguard consumer information against loss, misuse, and unauthorized access, disclosure, alteration and destruction. We employ Secure Socket Layer (SSL) data encryption when data is transmitted over the Internet to our web site. We have installed layered firewalls and other security technologies to help prevent unauthorized access to our systems. Strong password protection protocols are used on our computers, and employees are kept up-to-date on our security and privacy policies. The servers used to store consumer information are maintained in a secure environment with appropriate security measures.

Links

Choice Screening's web site may provide links to third-party web sites. Please be aware that those third-party web sites are outside of our control and are not covered by this Privacy Policy. If you have questions about how another site uses your information, consult that site's privacy statement.

Your Rights and Your Personal Data

You have rights in regard to your personal data:

1. The right to access information we hold on you

• At any time, you may request the information we hold on you as well as why we have your information who has access to the information, and where the information was obtained from. There are no fees or charges for the request.

2. The right to correct and update the information we hold on you

• If the data we hold on your is incomplete or incorrect, you can inform us, and we will update the data.

3. The right to have your information erased

• You may request that we erase the data we hold. Upon request, we will confirm whether the data has been deleted, or the reason if it cannot be deleted (for example: legal or regulatory restrictions)

4. The right to object processing of your data

• You may request that we stop processing your data at any time during the process.

5. The right to withdraw your consent to the processing at any time.

• You may withdraw your consent by phone or email at the contact information listed below.
• You have the right to lodge a complaint with the Information Commissioner’s Office.

Your Ability to Review or Modify Personal Information, or Unsubscribe.

Choice Screening strives to protect the quality and integrity of your personal information. If you have provided your personal information (such as zip code, phone, e-mail or postal address) to Choice Screening while browsing Choice Screening's publicly accessible web site, and wish to update such personal information (if any) that you have provided us, please e-mail us at info@choicescreening.com. Also, if you wish to unsubscribe from any of our newsletters or other communications for which you have registered, you may e-mail us at info@choicescreening.com. If you are a Choice Screening client with a registered account, you may review (and update) your account information by logging into your account. If you are an individual on whom a Choice Screening client has requested a background screening investigation, and have submitted personal information to Choice Screening at the request of such client for purposes of procuring a background report, then you can review your Choice Screening file in accordance with your file disclosure rights under the Fair Credit Reporting Act, California Civil Code Section 1786.22 and any other applicable state laws by contacting Choice Screening's Customer Service Department at info@choicescreening.com. You can review a summary of your consumer rights (including file disclosure rights) under the Fair Credit Reporting Act by accessing: http://www.ftc.gov/os/2004/11/041119factaappf.pdf.

Children Under Age 13

Choice Screening does not offer services to children under the age of 13, and this web site is not directed to children under the age of 13. Choice Screening does not knowingly collect information about children under the age of 13.

How to Make a Complaint

If you are unhappy with the way in which your personal data has been processed, you may contact us at info@choicescreening.com or call 1-877-929-7878.

Changes to this Privacy Policy

Choice Screening may revise this policy from time to time. If there is a material change to this Privacy Policy, we will post the revised policy at this location. Choice Screening will not provide less privacy protection, without your consent, to information collected under a prior privacy policy. We encourage you to periodically review this Privacy Policy to be informed of how Choice Screening is protecting your information.