The background screening industry is an ever-changing landscape. With new regulations, legislation, and laws created on a consistent basis, it's hard to keep up. We've complied the best Pro Tips to help you run background checks well, remain compliant, and partner with an industry-leading company like Choice Screening.
PROVIDE COMPLETE AND CORRECT APPLICANT INFORMATION
When running background checks, each piece of applicant information is valuable to our researchers. Courts differ in which identifiers they use; so the more information you provide, the better your background check results will be.
Pro Tips:
- Use full legal name, including middle name and hyphenations
- Provide SSN when necessary
- Provide DOB
- Provide current address
- Use alias names including those uncovered in SSN Verifications
Typos are the number one reason that criminal records are missed or incomplete, and also impact turnaround time of the background screen. Be sure all information provided is 100% accurate. If you notice a typo – contact us right away! (Don’t you like it when great service is so simple?)
RUN A COMPREHENSIVE BACKGROUND CHECK
Generally, a comprehensive background check consists of three primary areas:
- Identity, SSN verification, and address history.
- Public record searches including: criminal records, civil records, MVR, Sex Offender Registry, and more.
- Professional qualifications such as: employment verification, education verification, professional licenseand professional references.
The most comprehensive criminal background screening includes broad and narrow jurisdiction searches, are based on address history and an alias name search. It also adheres to local and federal compliance regulations, includes customized searches for job position as well as industry.
Pro Tips:
- Create customizable packages with your account executive
- Review our full suite of services and speak with your Dedicated Account Executive to ensure you are performing a comprehensive background check.
MAINTAIN BACKGROUND SCREENING KNOWLEDGE
Easily maintain your background screening product knowledge with Choice Screening. We know that over time, specifics about your background screening services can get lost in the mix. We have the answers you need so you know what you’re running, why, and what results you can expect.
Pro Tips:
- Read your emails! From time to time, we will send an email with important industry updates.
- Subscribe to our blog. Industry specific blogs as well as Choice Screening news will be posted.
- Follow us on Social Media. We update social daily with a host of information, including industry specific articles, blog alerts, entertaining content, and more!
Still have questions? Leverage the knowledge of our compliance manager, dedicated account executives, and research team.
USE A COMPLIANT CONSENT FORM
Choice Screening provides a FCRA-compliant, general-use purpose Consent Form, complimentary to our clients. The applicant enters their own information which automatically prepopulates the background check. This reduces the number of error submissions, as well as, increasing efficiency for the employer. Another benefit, is the consent form is kept in the background report and is readily available to our research team while performing the background check.
Our form is maintained by our Compliance Manager; however, limitations do exist. A Consumer Reporting Agency (CRA) supplied Consent Form cannot cover every single law throughout the US. In doing so, it would inadvertently make employers vulnerable to violations, for example including erroneous information from California to applicants outside California, or making applicants receive NY Article 23-A when it’s not required.
Pro Tips:
- Check local regulations for background check consent forms.
- Contact an employment attorney for confirmation of a compliant consent form.
ABIDE BY ADVERSE ACTION
The FCRA specifically outlines three goals for the adverse action process:
- Inform the applicant of their rights under the FCRA.
- Ensure the applicant knows adverse action was taken based all or in part on the results of a background report
- Allow the applicant to review the background report and dispute any inaccuracies
The Adverse Action Process has three stages:
- Pre-Adverse Action Letter
- Waiting
- Post-Adverse Action Letter
Pro Tips:
- Choice Screening is proud to offer adverse action letter services to our clients.
- Don’t want to spend hours sifting through FCRA jargon? Check out this blog for an overview.
BE FAMILIAR WITH INDUSTRY REGULATIONS: EEOC, FTC, FCRA.
Our compliance Director tirelessly works at helping our clients remain compliant throughout the hiring process. In addition to leveraging our knowledge, review federal and local laws and regulations regularly, fully train your staff, and maintain clearly written policies. For a full list of compliance links, click here.
PROVIDE THE APPLICANT WITH THEIR REPORT UPON REQUEST
According to the FCRA, your applicant is entitled to a copy of their background report when requested. Withholding or refusing to provide someone a copy of their background results not only violates this law but prohibits them from the ability to file a dispute, another FCRA right.
PROPERLY HANDLE DISPUTES
Here’s a summary of the Dispute and Reinvestigation process:
- Your applicant informs you about a discrepancy on their report.
- Provide your applicant with the Dispute Form and tell them to be as detailed as possible and provide documentation if available.
- Your applicant will send Choice Screening their completed and signed Dispute Form, initiating the dispute process.
- Once received, Choice Screening’s researchers will begin investigating the items identified as incorrect by the applicant. Reinvestigation research can take approximately 1-4 weeks.
- After our researchers complete their reinvestigation, we send you and your applicant a copy of the report.
BACKGROUND CHECK FOR THE POSITION, NOT FOR THE INDIVIDUAL
Different positions often times require different background check services. For example, a sex offender search is appropriate for a church volunteer, whereas a medical registry search is appropriate for a travel nurse. Select background check services based on what pertains to the job; as long as you run the same services for every applicant interviewing for that same job.
Please note: if you run alias name searches on female applicants (because of maiden names), you must run alias names on all male applicants. Click here for more information on avoiding discrimination when selecting and background checking applicants.
Pro Tips:
- Create customizable packages for specific jobs
- Refresh your memory on discrimination and protected classes with the EEOC Enforcement Guide
PARTNER WITH CHOICE SCREENING TO FULFILL ALL OF THESE PRO TIPS…AND MORE!
When you partner with Choice Screening you gain much more than just a background screening provider. We offer industry leading products: comprehensive criminal and civil background screening, drug and alcohol testing, healthcare regulatory screening, Form I-9 management tool, and much more.
But, what makes The Choice Difference is our expertise and experience. Not all background checks are created equal and often times businesses are misinformed on what products they are actually receiving. Our dedicated account executives will coach you through your options ultimately meeting your goals.
We take the time to educate our partners on the constantly changing industry regulations in order to maintain compliance and mitigate risk.
One final note, this blog is not all-inclusive. We cannot act as your attorney, so make sure you’re consulting with a qualified employment attorney. We can talk to you about your background checks and possibly identify vulnerabilities. There is always room to improve. If you’d like a further in depth conversation, Contact Us!
